Last Updated: [19-02-2025]

Welcome to Amethyst Healthcare Pvt. Ltd. These Terms & Conditions govern your access and use of our website https://amethysthealthcare.asia/ and our products and services. By accessing or purchasing from our website, you agree to be bound by these terms.

• This website is operated by Amethyst Healthcare Pvt. Ltd., a company engaged in the global sale of hospital equipment.
• Our registered office is located at:
  Office No. 044, Lower Level, Evershine Mall Pcs Ltd, Chincholi Bunder, Link Road, Mindspace, Malad (W), Mumbai - 400064, Maharashtra, India.
• We reserve the right to modify or update these Terms & Conditions at any time.

• We provide high-quality hospital equipment globally, and all product details, specifications, and descriptions are provided on our website.
• While we strive for accuracy, we do not guarantee that product descriptions, pricing, or availability are error-free.
• Orders are subject to stock availability and may be canceled or modified at our discretion.

• Prices are listed in Indian Rupees (INR) and/or other currencies based on your location and are subject to change without prior notice.
• We accept payments through credit/debit cards, UPI, bank transfers, PayPal, and other approved payment methods.
• Any applicable taxes, duties, or customs fees for international orders are the responsibility of the buyer.

• We ship hospital equipment worldwide using trusted courier and freight partners.
• Shipping charges and estimated delivery times are displayed at checkout.
• International shipping may be subject to customs clearance and import duties, which are the responsibility of the recipient.
• Delivery delays due to customs, natural disasters, or courier issues are beyond our control.

• Returns are accepted only for damaged, defective, or incorrect products reported within 48 hours of delivery.
• Refunds or replacements will be processed after inspection and approval.
• Custom-made or special-order equipment is non-refundable.
• Shipping costs for returns (if applicable) will be borne by the customer unless the return is due to our error.

• Products may come with a manufacturer’s warranty, details of which will be provided at the time of purchase.
• Amethyst Healthcare Pvt. Ltd. is not liable for misuse, improper handling, or unauthorized modifications of the equipment.

• Your personal information is handled according to our Privacy Policy, ensuring compliance with international data protection laws.

• All content on this website, including text, images, logos, product descriptions, and designs, is the intellectual property of Amethyst Healthcare Pvt. Ltd. and protected under copyright and trademark laws.
• You may not copy, reproduce, distribute, modify, or commercially exploit any part of the website without our prior written consent.
• Unauthorized use of our trademarks, brand name, or copyrighted materials is strictly prohibited.

By using our website, you agree to:

• Provide accurate and complete information when making a purchase.
• Not use our website for any illegal or fraudulent activities.
• Not attempt to disrupt or hack our website or payment gateway.
• Respect all applicable local and international laws while using our products and services.

• Amethyst Healthcare Pvt. Ltd. shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
• Our maximum liability is limited to the amount paid for the purchased product.

• These Terms & Conditions are governed by and interpreted in accordance with the laws of India.
• Any disputes shall be resolved in the courts of Mumbai, Maharashtra, India.

For any inquiries or support, please contact us:

📍 Amethyst Healthcare Pvt. Ltd.
🏢 Office: No. 044, Lower Level, Evershine Mall Pcs Ltd, Chincholi Bunder, Link Road, Mindspace, Malad (W), Mumbai - 400064, Maharashtra, India.
📞 Phone:  +91-9553761567 | +91-22-40004332
📧 Email: info@amethysthealthcare.asia
🌐 Website: https://amethysthealthcare.asia/

Last Updated:  [21-02-2025]

These Terms and Conditions govern the use of the international payment gateway on our eCommerce website (https://amethysthealthcare.asia/) for the purchase of hospital equipment. By making a payment on our platform, you agree to comply with these terms.

• Amethyst Healthcare Pvt. Ltd. provides international payment processing to facilitate the purchase of hospital equipment.
• By using our payment gateway, you confirm that you are legally authorized to make the transaction.
• Transactions are subject to verification and approval by Amethyst Healthcare Pvt. Ltd. and our payment gateway provider.

• We accept international payments through: 
  • Credit & Debit Cards (Visa, MasterCard, American Express)
  • Online Bank Transfers
  • PayPal
  • Other approved international payment methods
• Payments must be made in Indian Rupees (INR) or other available currency options, as per our payment gateway provider’s policies.

• If you are making a payment in a currency different from INR, the transaction amount may be converted at the exchange rate applicable at the time of purchase.
• International transactions may be subject to additional fees, including currency conversion fees, bank charges, or processing fees imposed by the payment provider.

• All transactions are processed through a secure payment gateway with SSL encryption to protect sensitive payment details.
• We do not store or have access to your credit/debit card details.
• If any fraudulent or suspicious activity is detected, we reserve the right to cancel the order and block the user from making future transactions.

• Once the payment is successfully processed, you will receive a confirmation email with order details.
• If payment authorization fails, the order will not be processed, and you may need to contact your bank or payment provider.

• Refunds for international payments are processed in accordance with our Return & Refund Policy.
• Refunds will be credited to the original payment method within 14 days after approval.
• Chargebacks initiated by the customer without a valid reason may result in account suspension and a ban on future transactions.

• If you experience any issues with your international payment, you can contact us at info@amethysthealthcare.asia with your order ID and transaction details.
• Disputes related to payment processing must be reported within 7 days of the transaction.

• By making an international payment, you agree to comply with all applicable laws and regulations of your country and India's foreign exchange laws.
• Certain countries may be restricted from making payments due to trade regulations and financial compliance policies.

• These terms are governed by the laws of India, and any disputes shall be resolved in the courts of Mumbai, Maharashtra, India.

For any questions or concerns, please contact us at info@amethysthealthcare.asia.